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Terms of Service

Last updated: March 18, 2026

1. Agreement to Terms

By installing, accessing, or using AutoSync ("the App", "the Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, do not install or use the App.

AutoSync is operated by PerformanceHQ ("we", "us", "our"), a company registered in Derby, United Kingdom.

2. Description of Service

AutoSync is a Shopify application that helps automotive e-commerce merchants manage vehicle fitment data (Year/Make/Model/Engine) for their products. The Service includes:

  • Automatic extraction of vehicle fitment data from product information
  • Manual vehicle-to-product mapping tools
  • Shopify tag, metafield, and smart collection generation
  • Storefront YMME search widgets for customer vehicle selection
  • UK registration plate lookup and VIN decode (on eligible plans)
  • Wheel finder functionality (on eligible plans)
  • Competitive pricing engine (on eligible plans)
  • Analytics and reporting dashboard

2.1 AI-Generated Fitment Suggestions

AutoSync uses artificial intelligence to suggest vehicle-compatibility data for your products. AI suggestions are provided on a best-effort basis and may be incomplete or incorrect; you are responsible for reviewing fitment data before relying on it commercially. AI usage is subject to the monthly mapping capacity included in your subscription plus any additional capacity you purchase; once your monthly AI capacity is reached, automated AI mapping pauses until the next billing cycle or until you add capacity. Manual mapping is always available regardless of AI capacity.

3. Subscription Plans and Billing

3.1 Plan Tiers

AutoSync offers multiple subscription tiers with varying feature access, product limits, and fitment limits. Current plan details are available on the Plans page within the app.

3.2 Billing

All billing is handled through the Shopify Billing API. Charges appear on your Shopify invoice. By subscribing to a paid plan, you authorise Shopify to charge your account on a recurring basis.

3.3 Free Plan

The Free plan provides limited access with restricted product and fitment counts. No credit card is required for the Free plan.

3.4 Cancellation

You may cancel your subscription at any time by uninstalling the app from your Shopify admin. Cancellation takes effect at the end of the current billing period.

3.5 Refunds

Refunds are handled through Shopify's standard refund process. Contact us if you believe you are entitled to a refund.

4. Acceptable Use

You agree not to:

  • Use the Service for any unlawful purpose
  • Attempt to reverse-engineer, decompile, or extract the source code of the application
  • Circumvent plan limitations or billing gates
  • Submit false or misleading fitment data that could endanger vehicle safety
  • Use automated tools to overload the Service's infrastructure
  • Resell, sublicense, or redistribute the Service to third parties
  • Use the Service to scrape or harvest vehicle data for purposes unrelated to your Shopify store

5. Data and Content

5.1 Your Data

You retain ownership of all product data, fitment mappings, and content you create within AutoSync. We claim no ownership over your data.

5.2 Vehicle Database

The YMME vehicle database (makes, models, engines, specifications) is proprietary to AutoSync. You may use this data only within the context of the AutoSync application and your Shopify store.

5.3 Data Accuracy

While we strive for accuracy, vehicle fitment data is provided "as is." You are responsible for verifying fitment accuracy before publishing to your store. AutoSync is not liable for incorrect fitment information displayed on your storefront.

6. Shopify Integration

AutoSync integrates with your Shopify store through the Shopify API. The app creates and manages:

  • Tags: App-prefixed tags (_autosync_*) that do not conflict with your existing tags
  • Metafields: App-owned metafields in the $app:vehicle_fitment namespace
  • Smart Collections: Automated collections based on vehicle makes and models

All AutoSync-created resources are clearly identified and can be removed through the Settings page's cleanup tools.

7. Intellectual Property

The AutoSync application, including its code, design, vehicle database, extraction algorithms, and documentation, is the intellectual property of PerformanceHQ. These Terms grant you a limited, non-exclusive, non-transferable licence to use the Service as intended.

8. Limitation of Liability

To the maximum extent permitted by law, AutoSync and its operators shall not be liable for:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, revenue, data, or business opportunities
  • Damages arising from incorrect fitment data or product information
  • Service interruptions, downtime, or data loss
  • Damages exceeding the amount paid to us in the 12 months preceding the claim

9. Warranty Disclaimer

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

10. Service Availability

We aim to maintain high availability but do not guarantee uninterrupted service. We may perform maintenance, updates, or modifications that temporarily affect availability. We will endeavour to provide advance notice of planned maintenance.

11. Termination

We reserve the right to suspend or terminate your access to the Service if you violate these Terms, engage in fraudulent activity, or fail to maintain an active Shopify subscription.

Upon termination, we will delete your data in accordance with our Privacy Policy.

12. Governing Law

These Terms are governed by the laws of England and Wales. Any disputes arising from these Terms or the Service shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may modify these Terms at any time. Material changes will be communicated through the app or via email. Continued use of the Service after changes constitutes acceptance of the revised Terms.

14. Contact Information

For questions or concerns about these Terms, contact us at:

  • Email: support@autosync.app
  • Company: PerformanceHQ, Derby, United Kingdom